In ensuring product availability, supply chain transparency and supplier collaboration are now increasingly key factors. The goals of Supplier Performance Measurement include developing operations for both parties, improving communication, and optimizing deliveries, inventories, and pricing. In addition to price, monitoring areas can include delivery reliability, complaints, deviations, cooperation ability, etc.
The metrics should be clear and simple, connected to goals, and aimed at continuous improvement. Clear metrics also provide concrete support in negotiation situations. It’s a good idea to include qualitative elements in the Supplier Scorecard, such as proactivity, reactivity, or technological readiness.
For our customers, the SCM Scorecard is a real-time, visual, and dynamically updating tool.